Privacy Policy
Effective Date: February 5, 2025
Thank you for choosing PomZen (“we”, “us”, or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our mobile application and related services (collectively, the “Service”).
1. Information We Collect
(a) Personal Data: When you use PomZen, we may collect information that can be used to identify you, such as your name, email address, or unique device identifiers.
(b) Usage Data: We automatically collect certain information about your device and how you interact with the Service. This may include your IP address, browser type, operating system, app usage data (e.g., features used and session duration), and diagnostic data.
(c) Cookies & Similar Technologies: PomZen may use cookies, beacons, and similar tracking technologies to enhance your user experience, analyze usage trends, and administer the app. You can control the use of cookies through your device settings.
2. How We Use Your Information
We use the data collected for various purposes, including:
- To provide and maintain the Service.
- To personalize user experience and tailor relevant features.
- To monitor, analyze, and improve the Service’s functionality and security.
- To respond to your inquiries, feedback, or support requests.
- To detect, prevent, and address technical issues or fraudulent behavior.
3. Legal Bases for Processing (If Applicable under GDPR)
Under the EU General Data Protection Regulation (GDPR), we process personal data based on one or more of the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
- Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation.
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may employ third-party companies or individuals for app functionality (e.g., data hosting, analytics). These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your data if required by law or to respond to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice if your data becomes subject to a different privacy policy.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
(See NIST Cybersecurity Framework for details on recommended practices.)
7. Your Rights
Depending on where you live and the applicable laws (e.g., GDPR in the EU or other local data protection regulations), you may have the right to:
- Access and obtain a copy of your personal data.
- Request corrections to inaccurate or incomplete data.
- Request the deletion of your personal data.
- Object to or restrict the processing of your personal data.
- Data portability where technically feasible.
- Withdraw consent at any time (where we rely on consent to process your data).
To exercise these rights, please contact us at contact@dwekat.com.
8. Children’s Privacy
Our Service is not directed toward individuals under the age of 13 (or the equivalent age of majority in your jurisdiction). We do not knowingly collect personally identifiable information from children without parental consent. If you believe we have inadvertently collected such data, please contact us so we can promptly remove it.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your jurisdiction, where data protection laws may differ. We take steps to ensure your data is treated securely, following this Privacy Policy, and in accordance with applicable law.
10. Links to Other Websites & Third-Party Services
Our Service may contain links to other websites or use third-party services that are not operated by us. We strongly advise you to review the privacy policies of any third-party sites or services you use. We are not responsible for their content, privacy policies, or practices.
11. Updates to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any changes will be posted on this page, along with the updated “Effective Date.” Continued use of the Service after those changes become effective indicates your acknowledgment of the updated Policy.
12. Contact Us
If you have questions, concerns, or would like to exercise any of your rights related to this Privacy Policy, please reach out to us at contact@dwekat.com.
By using PomZen, you agree to the terms of this Privacy Policy.